Privacy Policy

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Our Customer Satisfaction Policy

  • The foundation of TEQNIA customer satisfaction policy is based on “Customer Orientation”. We reform our procedures constantly in accordance with the customer’s demands and expectations and target building long term relationships with our customers.
  • In order to maintain customer satisfaction, it is evaluated whether the customer’s conditions are met or not, and the changing expectations of the customer, to be announced to the employees, product improvement works are performed, the smallest dissatisfaction about the product is taken into consideration and reform procedures are carried out.
  • Every feedback received from our customers is perceived as a gift. We use all our resources resulting from our experience based on long years and our customer-oriented service, to convert these feedbacks into “customer satisfaction“.
  • We put the confidentiality of our customers ’data a first priority in terms of personal data by not announcing the locations or addresses of installing our products, and we are satisfied with general images without clarifying any details about these images, so that we can display our business without prejudice to personal customer data. May be announced or delivered to any party under any circumstance without judicial permission to do so, with our company you are in safe hands.